Knowledge Center

Explore strategies to achieve customer service excellence, the 12 steps of strategic planning and the impact of regulations, recalls and accreditation on supply chain performance.

Register now for the fifth cohort: Strategic Planning, Leadership and Compliance. This virtual 3-week program is designed for supply chain professionals looking to fill knowledge gaps and build critical skills.

Join us for this joint AHRMM and AHE session on how health care supply chain professionals can leverage ENERGY STAR tools and resources to help inform sustainable purchasing decisions, generate financial savings, and achieve organizational sustainability goals.

This white paper explores the importance of balancing health care supply sourcing through both domestic and international suppliers, the benefits and challenges of building new, domestic health care supply chains, and why community sourcing and warehousing can benefit hospitals, their staff and communities, and the delivery of high-quality patient care.

In this two-part webinar, professors from top supply chain management degree programs share perspectives on the current landscape, trends and future expectations of the global supply chain and its impacts on the health care supply chain.

A detailed example of a new Master of Health Administration (MHA) program with a medical logistics concentration.

During this webinar you will take a look at the drivers of burnout and share organizational steps for addressing well-being in your organization.

Learn what is driving the Great Resignation and how this is affecting health care.

Tariq Kahn, Materials Manager, Peri-operative Services, Montefiore Medical Center, discusses his “ah ha” moment of “I need your help”. In these three short podcasts Tariq considers how educating staff about the importance of each key player’s role improves their understanding of the final goal and helps projects to be accomplished with efficiency and success.

The Introduction to Health Care Supply Chain eLearning courses provide grounded education for those new or seeking a refresher.

This advanced course leads learners through 10 areas of infrastructure surrounding the functions of health care supply chain management.

Dr. Jimmy Chung, Chief Medical Officer, Advantus Health Partners, Bon Secours Mercy Health discusses how physician leadership was critical during the COVID-19 pandemic, development of defined physician leader roles and creating a permanent physician leader position in supply chain organizations. 

Enhance your knowledge of health care supply chain management with our Introduction to Health Care Supply Chain course. Improve patient care and operational efficiency.

Their goals and objectives are tied directly to the organization’s overall goals Within successful supply chains there is no question as to how their goals and objectives support the organization’s overall goals. Each one can be tied directly to an organizational goal and they look beyond the traditional cost savings role to highlight supply chain’s contributions to improving patient safety and outcomes.

Health care costs continue to rise at an alarming rate, growing well ahead of inflation. In this webinar, we compare and contrast the education and training practices for supply chain professionals in each sector, the use of Collaborative Planning Forecasting and Replenishment (CPFR), and the use of actual usage data at the last leg of the supply chain as a means to enhance automated inventory control strategies.

The Centers for Medicare & Medicaid Services issued a proposed ruling which introduces three new episode payment models for Acute Myocardial Infarction, Coronary Artery Bypass Grafts, and Surgical Hip/Femur Fracture Treatment. This webinar provides an overview of the proposed ruling and CJR changes and a discussion of how hospitals should be preparing for the go-live date of July 1, 2017.

This webinar takes a deep look at industries that have evolved successful and meaningful supplier relationships to advance shared value among a network of suppliers. We will examine the Honda/Toyota experience of working among their suppliers and discuss key tools of collaboration, including barriers and partnership takeaways based on current provider supplier relationships.

Contracting strategies, negotiation, and centralized contract management processes can generate significant savings in one of the largest areas of spend. A team of Hospital Executives shares the lessons learned, implementation experiences, and savings they brought their facilities, focusing on the non-traditional areas of spend.

In today’s value-based care environment, hospitals continually strive to improve patient quality and outcomes. Benchmarking is a powerful tool that, if interpreted and used properly, can be a useful guide in this journey. This webinar provides an understanding of the purpose and use of a benchmarking strategy. The importance of benchmarking will be outlined, metrics defined, and tracking processes explained.

On-site supply storage is one of the core competencies of effective supply chain management, and adhering to standards and regulations is an ongoing practice. Whether products are stored in bins or in cardboard boxes, supply chain must ensure all employees follow guidelines for patient safety. In this webinar, a panel of veteran supply chain professionals discuss The Joint Commission Standards and the necessity for risk assessment.