As providers begin to pivot from this pandemic back to a standard model of care, now is the time for product and service suppliers to begin engagement. Below are 5 leading practices suppliers can use to engage their provider customers during the COVID-19 pandemic.
1. The right time to engage is now
2. Show understanding compassion, empathy and patience
3 & 4. Offer short- and long-term plans
5. Overall, listen. Supply chain will let you know what they need and when
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How-to guide to managing IV disruptions.
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The Strategic Marketplace Initiative (SMI) is a consortium of healthcare supply chain executives united to re-engineer and advance the future of the healthcare supply chain. SMI has provided AHRMM with free supply chain industry resources. To access the resources, visit www.smisupplychain.com or click on the topic below. You will be prompted to register with SMI in order to access the free tools.