Jon Reiners

Articles

Analytics & Research, Benchmarking, Clinical Resource Management (CRM), Cost, Quality and Outcomes (CQO) Movement, Lean/Six Sigma, Performance Metrics

A Framework for Success: Applying the Baldrige Excellence Framework to the Healthcare Supply Chain

This paper explores the application of the Baldrige Excellence Framework to the health care supply chain. Specifically, the paper will explore the reasons that the Baldrige Framework might be used to evaluate and improve supply chain systems and processes. An examination of the need of a systems perspective will be followed by a brief overview of the Baldrige program.