Supply Chain Evaluation Tool

By AHRMM

This AHRMM tool has two practical supply chain evaluation templates featured in the Customer Service in Health Care Supply Chain: Certificate Course, released in January 2019.

About the Tool:

The tool has two sample evaluation templates to gather information on the performance of the supply chain department in a hospital or health system. The first evaluation template, Supply Chain Service Survey, should be completed by departments working with the supply chain in a hospital or health system. 

The second evaluation template, Supply Chain Rounds Report, should be completed each time a visual round is finished in the supply chain department. This report can be left with the supply coordinator or department manager. The report informs key stakeholders of any timely information or issues found within the stockroom, such as stock outs, bin or label issues, special orders or any other potential areas of concern for the supply chain.

These evaluation templates are not intended to be all-inclusive. It's recommended providers use these templates to develop their own surveys, suited for their individual organizations. 

Related Resources

Supply Chain Strategies & Solutions Article
How a Community Hospital Improved Heart Attack Outcomes while Reducing Costs to Outperform Most Hospitals in the Country
This article is from the March/April 2017 issue of the AHRMM member-only magazine, Supply Chain Strategies & Solutions. At St.
Case Studies
Mercy ROi Drives Value Across Care Pathways by Capturing the True Cost and Utilization of Products and Services
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Chesapeake Regional Medical Center Boosts Supply Chain Visibility for More Efficient and Effective Inventory Management and Patient Billing
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Kaiser Permanente Improves Patient Care Experience While Saving $10M and Avoiding 4,522 Hospital Patient Days through Back Brace Program
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CHRISTUS Santa Rosa Improves Quality and Efficiency of Lab Test Procedures for Lower Costs and Enhanced Patient Care Delivery
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Northwell Health Reduces C. difficile Rates by 41% Through Process and Product Standardization
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