Leading through Culture Change: Establishing New Values, Assumptions, and Norms Webcast
In this short webcast, Chris Wiekert, senior product manager at Infor, will take you through the steps he used to lead his department in a culture change from one with poor service levels, inefficient manual processes, and a general dissatisfaction towards the overall department, into a customer-focused, highly valued service to the organization.
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On-Demand Educational Webinars
This on-demand session was presented at the Spring Summit: Transformational Excellence.